Learning management is a perennial challenge for L&D teams. Despite the emergence of more sophisticated learning and business analytics techniques, struggles with learning measurement persist at frustrating levels. Closing the gap between the boardroom and L&D around actual business or organizational impact is a required skill for learning leaders to master.
Why link learning outcomes?
Here’s why: 54% – 35% – 30% Performance results validate learning program effectiveness.
Because you’ll gain more insights:
- 59% Must become viewed as more of a strategic partner in the organization
- 52% Improve learning initiatives after initial results
- 44% More easily define success or failure of learning initiatives
- 33% Become more apt to get requests for technology or modalities approved
- 33% gain enhanced acceptance insight organization for your L&D teams
Complexities: What’s keeping organizations from measuring learning impact?
- Nearly 50% said they’re still using old-fashioned Excel spreadsheets to help measure learning impact
- Nearly 40% said they don’t have the budget and/or staff
- 30% said they don’t have the technology to support that type of analysis
- 25% said learning measurement isn’t a leadership priority
- 25% said their business doesn’t know how to link learning to performance outcomes
Consequences: Taking the minimal steps necessary to connect learning to outcomes leaves learning leaders unsure if they’re even making an impact. Does your learning measurement strategy include a definitive focus on linking learning or individual or organizational performance?
- 39%: Sometimes yes, sometimes no
- 25%: No
- 23%: Yes
- 14%: I don’t know
Critical questions to consider:
- Are we becoming more proficient at measuring learning year after year?
- What business metrics are we using besides just completion rates and smile sheets?
- How can learning use analytics to gain the respect of leadership and become a true partner when it comes to business performance?
4 Actions to improve your learning measurement:
- Learn to speak the language of business inside the language of learning
- Make your case for technology, including looking into the latest in AI and machine learning
- Make sure your learning strategy is aligned with business strategies
- Start with the desired business outcome and work backward
Take the first step in connecting learning to impact: Enroll now in NovoEd’s LXI course: Learning Experience Impact
Source: 2023 Brandon Hall GroupTM Pulse Survey, Think Like a CEO: How Learning Drives Business Impact. 2024 Brandon Hall GroupTM. Licensed for Distribution by NovoEd.
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