You’re trying to help — but is it working? Helping others is a good thing. Often, as a leader, manager, doctor, teacher, or coach, it’s central to your job. But even the most well-intentioned efforts to help others can be undermined by a simple truth:
We almost always focus on trying to “fix” people, correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn’t work well, if at all, to inspire sustainable learning or positive change. There’s a better way.
Watch this on-demand The LX Signature session on The Art and Science of Helping People Change with Dr. Ellen Van Oosten, who discusses her book, Helping People Change: Coaching with Compassion for Lifelong Learning and Growth, and explores how “coaching with compassion” opens people up to thinking creatively and helps them learn and grow in meaningful and sustainable ways.
About Dr. Ellen Van Oosten
Ellen B. Van Oosten, Ph.D. is Associate Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Case Weatherhead School of Management. She is also Director of the Coaching Research Lab, a unique scholar-practitioner collaboration to advance coaching research founded with colleagues Richard Boyatzis, PhD, and Melvin Smith, PhD in 2014.
Ellen’s research and teaching focus on leadership development and coaching in organizations. This interest fuels her curiosity to study topics such as executive coaching, coaching relationships, emotional and social intelligence, leadership assessment and development, developmental relationships and women’s leadership in STEM fields.
Dr. Van Oosten has published numerous scholarly and practitioner articles and frequently speaks at corporate events and academic conferences. She is the co-author of the book, Helping People Change: Coaching for Lifelong Learning and Growth (Harvard Business Review Press), with Richard Boyatzis and Melvin Smith.
Ellen is an executive coach with over twenty-five years of experience, a mentor coach, and a coach educator, holding certifications as Board Certified Coach (BCC) and Associate Certified Coach (ACC). She teaches in the Weatherhead MBA, executive MBA, Management of Engineering Management and undergraduate programs at CWRU. She directs and teaches the Weatherhead School’s coach certificate programs. Ellen also often delivers coaching and leadership development programs for organizations such as Sherwin-Williams, Ford, JM Smucker and Crown Equipment.
Dr. Van Oosten received her Ph.D. in Organizational Behavior from Case Western Reserve University. She also holds a B.S. degree in Electrical Engineering from the University of Dayton and an MBA from CWRU. Prior to joining the faculty, Ellen spent over fifteen years as managing director for custom executive programs at Weatherhead and in technical sales for General Electric.