In a world that changes at a dizzying pace, what can leaders do to build flexible and adaptive workplaces that inspire people to achieve extraordinary results? The answer lies in recognizing and aligning the elusive forces— or the “puzzling” pieces —that shape an organization’s culture.
Watch this on-demand The LX Signature session with Mario Moussa, noted management consultant, executive educator and co-creator of the Strategic Persuasion Workshop at the Wharton School of the University of Pennsylvania, who explains how to access the full power of your culture by harnessing the Four Forces that drive it: vision, interest, habit and innovation. This framework, featured in his book The Culture Puzzle: Harnessing the Forces That Drive Your Organization’s Success, offers the definitive playbook for thriving amid constant transformation.
About Mario Moussa
Dr. Mario Moussa is a noted author, keynote speaker, management consultant, and executive educator. He has taught at the world’s leading academic institutions, including UCLA, Duke, the University of Virginia, and the Wharton School at the University of Pennsylvania. As a consultant, he advises senior leaders about top team effectiveness, communication, organizational culture, and large-scale change initiatives. He has delivered workshops on leadership, strategic persuasion, negotiation, and collaboration to thousands of executives in New York, San Francisco, Beijing, Shanghai, Mumbai, Sao Paulo, London, Istanbul, Moscow, and other major cities around the world. His work has been featured on National Public Radio as well as in leading publications, including Time Magazine, Business Week, U.S. News and World Report, Fortune, Forbes, Inc., Entrepreneur, The Economist, The Financial Times, The Washington Post, The Harvard Business Review, and The Philadelphia Inquirer.
Dr. Moussa is the co-creator of the Wharton Strategic Persuasion Workshop. He has also led the design of customized leadership development programs for organizations in a wide variety of sectors, including financial and professional services, pharmaceuticals, energy, healthcare, higher education, and government. By connecting the classroom and the boardroom, he closes the gap between cutting-edge research and business experience. His work is based on simple, repeatable techniques that deliver results in today’s turbulent economic climate.
For over ten years, Dr. Moussa was a Principal at CFAR, a management-consulting firm that started as a research center at the Wharton School and spun off to become independent. He was co-leader of CFAR’s practice in Collaboration and Negotiation. His consulting clients have included such prominent organizations as State Farm, PNC Bank, GlaxoSmithKline, McKinsey and Company, Nielsen, UnitedHealth Group, Russell Investments, KieranTimberlake Architects, and MasterCard.
Dr. Moussa’s top-selling first book, The Art of Woo: Using Strategic Persuasion to Sell Your Ideas (co-written with G. Richard Shell), has been critically acclaimed for its clear and effective methodology. In Committed Teams: Three Steps to Inspiring Passion and Performance, he and co-authors Madeline Boyer and Derek Newberry use vivid stories and extensive first-hand observations to describe a process for building great teams. Dr. Moussa’s latest book is The Culture Puzzle: Harnessing the Forces That Drive Your Organization’s Success (co-written with Derek Newberry and Greg Urban). Kirkus Reviews named it as one of the best books of 2021.
Dr. Moussa lives in Center City, Philadelphia with his wife, where they raised their three children.