Leveraging Learning to Build a Customer-Centric Culture

Hear Erin discuss her journey in developing Forrester’s Brandon Hall Gold Award-winning online CX Certification Course, her insights from working with leading brands on CX alignment and culture change, and why she views learning and development leaders as instrumental to business transformation.
Learn how:
Upcoming Webinar
In this live, 30-minute product tour on June 13 — Bringing the Human Connection Back to Online Learning — NovoEd Senior Solutions Consultant Becky Dozier will discuss how a cohort-based learning platform is vital to restoring the human touch to online learning.
Upcoming Webinar
Upcoming Webinar
Join Doug Teachey, Director at ISG - a leading global technology research and IT advisory firm committed to helping clients achieve operational excellence - to better calibrate, position and leverage your learning system amid disruption.
On-demand Webinar
In this on-demand webinar, How to Build and Engaged Community of Learners at a Global Company, Brandon Hall Group and NovoEd share a case study featuring Baker Hughes and its social community and knowledge-sharing experience.
Upcoming Webinar
Upcoming Webinar
In this live, 30-minute product tour on June 13 — Bringing the Human Connection Back to Online Learning — NovoEd Senior Solutions Consultant Becky Dozier will discuss how a cohort-based learning platform is vital to restoring the human touch to online learning.