Learning is changing and evolving —fast.

In this episode of the NovoEd Talks podcast, Melissa sits down with Stephanie Lauridsen, Manager of Training at Jack In the Box, to discuss the challenges of training a diverse audience of restaurant employees. Stephanie shares insights into the unique demands of quick-service restaurant training, including the need for quick adaptation to market trends and the challenges of training in noisy, distracting environments. She emphasizes the importance of technology in delivering effective training solutions and highlights the role of empathy and creative design in addressing learner needs. Tune in to gain valuable perspectives on navigating the evolving landscape of employee training and development in the restaurant industry.

In this episode of the NovoEd Talks podcast, Lynn sits down with Oscar R. Molina, a training manager at Lee Hecht Harrison Recruitment Solutions, who shares insights into his transition from being an attorney to a training manager and the unique challenges and opportunities it presents. Oscar discusses how LHH identifies and addresses skill gaps in their learners through proactive measures and remote training programs, emphasizing the importance of active engagement and continuous improvement. He also highlights the role of technology, including AI, in enhancing training effectiveness and empowering colleagues to succeed in the digital workplace, offering valuable advice for individuals making career transitions to be resilient and kind to themselves along the way.

In this episode of the NovoEd Talks podcast, Lynn welcomes Kristi Larson, a Manager of Learning Design and Innovation Specialist at ADP with 16 years of L&D experience. Kristi shares insights into gamification in corporate training, emphasizing its role in increasing learner engagement and knowledge retention. She discusses challenges faced in addressing skill gaps and the importance of data-driven approaches in designing effective training programs. Additionally, Kristi highlights the integration of technology, such as AI-based tools, in enhancing employee learning experiences and measuring training effectiveness.

In this episode of the NovoEd Talks podcast, Melissa welcomes Nancy Jourdain, a learning experience manager at Chartwell Retirement Residencies, to discuss fostering a culture of learning. Nancy shares insights into challenges faced by frontline staff in accessing training, emphasizing the importance of tailored onboarding experiences for managers. She also highlights the evolving role of L&D, from order taker to strategic partner, and the role of technology, including AI, in delivering impactful learning experiences.

In this episode, we interview Traci McMath from Salesforce on scaling high-quality learning for diverse audiences. Traci, a productivity manager, discusses personalized education within Salesforce and the challenges of delivering timely, bite-sized content. She emphasizes aligning education with customer success and shares insights on addressing skill gaps and integrating AI in learning. The conversation concludes with advice to L&D leaders, highlighting the importance of making team members successful and providing growth opportunities.