Learning is changing and evolving —fast.

In this two-part NovoEDTalks Season 2 Finale, Dr. Benjamin Granger (Qualtrics), Karen Ganitsky (3M), and Kathy Burton (Robert Half) unpack how mentoring, succession planning, and knowledge transfer can protect institutional legacy while preparing the next generation of leaders. Across the conversations, they explore the realities of leading across five generations, the rise of inclusive leadership, and the human-centered skills needed to thrive alongside AI and constant change. Together, they show how HR and L&D can move beyond “programs” to become true change agents—designing cultures, systems, and development pathways where every employee has a voice, a mentor, and a clear path to grow.   Related Insights Discussed:

• Qualtrics’ and Charter’s take on the joint research done about the importance of mentoring: https://www.qualtrics.com/articles/news/employees-believe-a-mentor-would-advance-their-careers-but-few-have-access-to-one/ https://www.charterworks.com/charter-cortado-remote-and-hybrid-mentorship/
• Qualtrics 2025 Employee Experience Trends report which discusses younger workers – their optimism and desire to challenge the status quo: https://www.qualtrics.com/ebooks-guides/employee-experience-trends/?utm_lp=trends-hub

In this two-part NovoEDTalks Season 2 Finale, Dr. Benjamin Granger (Qualtrics), Karen Ganitsky (3M), and Kathy Burton (Robert Half) unpack how mentoring, succession planning, and knowledge transfer can protect institutional legacy while preparing the next generation of leaders. Across the conversations, they explore the realities of leading across five generations, the rise of inclusive leadership, and the human-centered skills needed to thrive alongside AI and constant change. Together, they show how HR and L&D can move beyond “programs” to become true change agents—designing cultures, systems, and development pathways where every employee has a voice, a mentor, and a clear path to grow.     Related Insights Discussed:

• Qualtrics’ and Charter’s take on the joint research done about the importance of mentoring: https://www.qualtrics.com/articles/news/employees-believe-a-mentor-would-advance-their-careers-but-few-have-access-to-one/ https://www.charterworks.com/charter-cortado-remote-and-hybrid-mentorship/
• Qualtrics 2025 Employee Experience Trends report which discusses younger workers – their optimism and desire to challenge the status quo: https://www.qualtrics.com/ebooks-guides/employee-experience-trends/?utm_lp=trends-hub

In this episode of NovoEDTalks, Rony Shir breaks down how Miami Herbert Business School designs modern executive education programs that keep pace with rapid technological and cultural change. She shares why growth mindset, adaptability, and human-centered leadership are the core competencies organizations need now — and how her team blends faculty expertise, organizational insights, AI-enabled tools, and hands-on simulations to prepare leaders for uncertainty. Rony also opens up about measuring multidimensional ROI, redesigning programs mid-flight, and helping organizations embrace change without losing sight of the people at the center.

In this episode of NovoEDTalks, Comcast VP of Learning and Development, Sara Dionne, shares how her fully centralized uLearn team serves 65,000 employees while still personalizing learning by role, level, and moment of need. She explains Skill Forward, an enterprise skills program that crowdsources priorities from the entire workforce, blends micro-learning with social practice and coaching, and reports adoption and ROI stories that leaders can trust. Sarah also looks ahead to a future where human skills and AI converge, urging L&D teams to start with learner voice and business needs, build critical thinking, and redesign their own practices for speed and impact.

In this episode of NovoEDTalks, Jamie Worrall, Senior Manager of Global Leadership Development and Coaching at Amgen, takes us inside her work helping district managers shift from a directive, “telling” approach to a culture of curiosity and collaboration. She discusses how her team redesigned Amgen’s manager onboarding into an immersive “Coaching Clinic,” blending virtual emotional-intelligence training, real-world scenario practice, and in-person labs that strengthen peer connection and trust. Jamie also shares how Amgen is using AI tools like Copilot to save time without sacrificing human interaction—capturing talk-listen data, building resilience in the face of constant change, and reminding leaders of one timeless rule: be a pleasure to work with.

In this episode of NovoEDTalks, Tarisse Grant-Shelton, Senior Manager of Active Learning Classrooms at iQor, breaks down how she supports a global community of nearly 500 trainers across 40 sites and 10 countries — from brand new classroom assistants fresh off the phones to 20-year veteran facilitators. She shares how iQor’s flipped classroom model, certification pathways, and long-form coaching practicum are designed to drive speed-to-proficiency for clients without burning out new hires or losing them after week one. We also dig into how she measures trainer impact (not just learner attendance), how AI is already being used for simulation and coaching, and why “be open to feedback” might be the most powerful career strategy in L&D.